> ## Documentation Index
> Fetch the complete documentation index at: https://opensre.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Frequently asked questions about OpenSRE

<AccordionGroup>
  <Accordion title="What is OpenSRE?">
    OpenSRE is an open-source framework for building AI SRE agents that investigate production
    incidents using your existing observability stack, cloud context, and runbooks. It connects to
    60+ integrations, runs a structured RCA pipeline, and delivers findings to Slack, local files,
    or your messaging channel of choice.
  </Accordion>

  <Accordion title="How do I get started quickly?">
    Install OpenSRE, run onboarding, then investigate a sample alert:

    ```bash theme={null}
    curl -fsSL https://install.opensre.com | bash
    opensre onboard
    opensre investigate -i tests/e2e/kubernetes/fixtures/datadog_k8s_alert.json
    ```

    See the full walkthrough in [Quickstart](/docs/quickstart).
  </Accordion>

  <Accordion title="Which deployment path is recommended?">
    Most users start with the **local CLI** (`curl` or Homebrew install, then `opensre onboard`).
    For org-wide hosted connectors, use [Enterprise setup](/docs/install-enterprise) at
    [app.tracer.cloud](https://app.tracer.cloud).

    Self-hosted gateway deployment is documented in [Deployment](/docs/deployment) — Docker, env vars,
    and health-check curl examples included.
  </Accordion>

  <Accordion title="Can I self-host OpenSRE?">
    Yes. Deploy the gateway as a FastAPI app using the repo Dockerfile or your host's Python
    workflow. Set `LLM_PROVIDER` and the matching provider key (for example `ANTHROPIC_API_KEY`
    when `LLM_PROVIDER=anthropic`). See [Deployment](/docs/deployment) and
    [Environment variables](/docs/configuration/environment-variables).
  </Accordion>

  <Accordion title="Which model providers are supported?">
    OpenSRE supports Anthropic, OpenAI, OpenRouter, Gemini, Bedrock, Azure OpenAI, and CLI-backed
    providers via `LLM_PROVIDER` plus the matching API key. Full provider matrix, defaults, and
    troubleshooting: [LLM providers](/docs/llm-providers).
  </Accordion>

  <Accordion title="Does OpenSRE work with our existing tools?">
    Usually yes. OpenSRE integrates with observability (Datadog, Grafana, Sentry), cloud (AWS,
    Kubernetes), incident tools (PagerDuty, OpsGenie), databases, and messaging (Slack, Telegram).
    Browse the [Integrations overview](/docs/integrations-overview) catalog and run
    `opensre integrations verify` after setup.
  </Accordion>

  <Accordion title="What happens when I run OpenSRE with no command?">
    Running `opensre` starts the interactive incident-response shell. Describe issues in plain
    language, stream investigations live, and ask follow-up questions in the same session. Slash
    commands (`/help`, `/investigate`, `/verify datadog`) are documented in
    [Interactive Shell Commands](/docs/interactive-shell-commands).
  </Accordion>

  <Accordion title="How is security and telemetry handled?">
    OpenSRE supports reversible [masking](/docs/masking) before external LLM calls and command-history
    redaction via [Interactive Shell Privacy](/docs/interactive-shell-privacy). Anonymous product
    telemetry can be disabled with `OPENSRE_NO_TELEMETRY=1`. For vulnerability reports, email
    `support@opensre.com`.
  </Accordion>
</AccordionGroup>